Case study · Phone repair & trade-in

WeFix and Trade: Facebook followers up 214% by building a local repair community

Socialcave runs the website, search, social media and ads for WeFix and Trade, a phone repair and trade-in business with four Oxfordshire stores. By activating local Facebook groups and answering every comment and query quickly, its Facebook following grew from 700 in February 2023 to 2,200 today, with posts averaging 11,000 views a month.

Location: Headington, Botley, Bicester & KidlingtonSector: Phone repair & trade-inServices: Website revamp, SEO / GEO / AEO, Social media, Ads
WeFix and Trade repair posts designed by Socialcave
Facebook214%Facebook follower growth, from 700 in Feb 2023 to 2,200 today
Facebook11kaverage views a month from 15 posts a month
Facebook6kviews on the best-performing post
Instagram200%Instagram follower growth, from about 60 to 180

The challenge

Where WeFix and Trade started

Four stores, one brand, and a market where people buy and sell used phones through local Facebook groups. WeFix needed to be the name that came up in those conversations, not just another listing, while its feed was a mix of stock photos and one-off templates.

What we did

5 services, one brand.

Hover or tap each card for the detail.

Service 1 of 5

Social media

Social media

15 posts a month on an all-inclusive Get Growing plan: repair explainers, trade-in offers, device launches and accessories in one red-and-black style.

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Service 2 of 5

Community

Community

Activated local Facebook groups and communities to reach people reselling and trading in phones, and answered comments and queries online on time.

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Service 3 of 5

Website revamp

Website revamp

A faster, search-ready website covering repairs, trade-ins and all four stores.

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Service 4 of 5

SEO / GEO / AEO

SEO / GEO / AEO

Structured data, answer-first repair pages and consistent listings so Google and AI assistants can recommend the stores.

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Service 5 of 5

Ads

Ads

Repair and trade-in ad campaigns.

About this service →

Before & after

Six months apart.

Drag the handle to compare the Instagram grid before and after Socialcave.

WeFix and Trade logo
@wefixandtradeWeFix and Trade · Headington, Botley, Bicester & Kidlington
+200%Instagram followers
WeFix and Trade Instagram grid before Socialcave: scattered white stock-style posts with mixed fonts
WeFix and Trade Instagram grid after Socialcave: consistent red and black repair posts with booking calls to action
≈60 followers 6 months ago180 followers today

From scattered white posts to a recognisable red-and-black repair brand across four Oxfordshire stores.

The work

A look at what we made.

Hover, tap or tab through the panels.

WeFix and Trade Instagram post: gadgets and accessories, one-stop shop in Oxford
WeFix and Trade 01 WeFix and Trade Instagram post: gadgets and accessories, one-stop shop in Oxford
WeFix and Trade repair posts designed by Socialcave
WeFix and Trade 02 WeFix and Trade repair posts designed by Socialcave
WeFix and Trade Instagram grid designed by Socialcave
WeFix and Trade 03 WeFix and Trade Instagram grid designed by Socialcave
WeFix and Trade iPhone repair creative
WeFix and Trade 04 WeFix and Trade iPhone repair creative
WeFix and Trade social media post designed by Socialcave
Post 01 WeFix and Trade social media post
WeFix and Trade social media post designed by Socialcave
Post 02 WeFix and Trade social media post

Swipe the feed

Flick through the posts.

Drag the top post away, fan the deck out, or shuffle it.

WeFix and Trade social media post designed by Socialcave
WeFix and Trade social media post designed by Socialcave
WeFix and Trade social media post designed by Socialcave
WeFix and Trade social media post designed by Socialcave
WeFix and Trade social media post designed by Socialcave
WeFix and Trade social media post designed by Socialcave
WeFix and Trade social media post designed by Socialcave
WeFix and Trade social media post designed by Socialcave
WeFix and Trade social media post designed by Socialcave

WeFix and Trade 01 / 09

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